The need for a BPM governance organization, The pillars of a BPM governance organization

Purpose of strategy in a BPM CoE, Vision, goals, strategy, and KPIs for..., Organizational awareness, education, and advocacy, Funding model for BPM initiatives, Supporting activities, Analysis guidelines, Strategy

Purpose of delivery in a BPM CoE, Organization of delivery in a BPM CoE, BPM delivery methodology, BPM talent management, BPM Program Management Competency Lead, Required skills and experience

Purpose of shared infrastructure in a BPM CoE, Success metrics for shared infrastructure in..., Recommending an initial system, Security, Error handling