A brief interview, conducted in one hour or less, with process owner and process participants (that is, subject matter experts ) provides the details needed to identify the process and add it to the process inventory. This first interview needs to capture only a minimal description of the process without steps. Imagine a single box for the named process with start and end events.

During a brief interview:

• add the new process to Blueworks Live,
• identify the process owner and subject matter experts (SMEs),
• describe where the process fits into the value chain.