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Introduction

Whether you are preparing for your first BPM project or finishing your 21st BPM project, skills development for the different roles in BPM is essential to scaling BPM adoption in your organization. A successful organization recognizes the broad range of skills needed in BPM and the value of continuous development as essential elements to BPM adoption and organizational transformation. Scaling from a few successful projects to a BPM program depends almost entirely on the program's ability to attract, educate, and retain people within your organization. Skills development cannot be achieved through educational courses alone.