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1. Introduction

The typical challenges stem from one of three sources, Business process governance also aids in addressing the typical situations, Concepts that comprise the suggested IBM  business process governance model, The first step in business process governance is to establish strong executive sponsorship

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2. Establishing strong executive sponsorship

Starting a BPM journey means introducing a new culture of change that requires vision and investment, The sponsorship of the top executive should be clear and publicized, The first BPM project should deliver business value to the sponsoring executive and to the enterprise

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3. Establishing BPM guiding principles

Examples of guiding principles to be a good starting point for any BPM project/program, It is expected that guiding principles are added or deleted from the list during an organization’s BPM journey, as a reflection of the organization’s culture maturing on its BPM journey

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4. Establishing the BPM operating model

The BPM operating model, BPM executive steering committee, BPM project review committee, BPM design and architecture team, BPM solution teams, BPM SOA team, The operating model (governance) applied to a BPM

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5. Establishing the BPM Center of Excellence

Why we need a BPM CoE, The charter of the BPM Center of Excellence, Core responsibilities of the BPM CoE, Evaluating the success of the BPM CoE, How the BPM CoE evolves, Proposed approach for establishing the BPM CoE, Planning and establishing a roadmap, Implementing the roadmap, Activating the BPM CoE

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6. BPM key roles

BPM sponsor, BPM process owner, BPM CoE leader

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7. Defining the business process governance framework

Process decomposition Framework, Next critical step, Process ownership, Why process ownership is so important, What the potential pitfalls are, Transformation cadence and the strategic plan, Process KPIs, metrics, and measurement

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