business agility is important in a climate of constant changes come from different sources both internal and external to your company: market, customers, competitors, climate, politics, regulations

Introduction, Cultivating skill sets in different roles, Moving traditional IT roles to BPM roles, Building a BPM program for staffing BPM process projects

Introduction, Tools for planning and managing agile projects, The transformational BPM journey

Introduction, Prioritizing processes with high-level estimates, Planning for implementation requires accuracy and precision, Using the rough order magnitude estimate, Planning a project with a budgetary estimate, Managing a project with a detailed estimate, Sizing solution components for processes