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Overview

While monitoring your process is important on its own, processes do not exist on their own. They are part of a larger set of interconnected processes that make up the core business of a company. If you consider monitoring at a project or process level, you are missing out on the real power of Business Process  Management and process visibility. Your goal should be going from a single process up the value chain to the enterprise level.

The logical starting point when beginning with BPM within your organization is  the project of single process level because you want to reduce risk and build  competency in this new field. The strength of BPM comes into play when you start to plan from the top down. The following sections show how to elevate the  discussion within your organization and hopefully enable your company to  become truly process driven. The approach described is just one of many possible approaches, and we are not going to reinvent the wheel.

However, experience from many BPM engagements shows that this approach works, so we share it with you so that you might benefit from it.