Process ownership is essential in BPM. For many organizations, the concept of process ownership is new: often a manager cannot name the processes that he owns. The process owner is the person most interested in the success or outcome of the process.

Each identified process is listed in an inventory. It is described by its owner, a short description, size and complexity, risks and pains. Blueworks Live is an enterprise-class process modeling tool available as a service (SAAS). It is very useful for maintaining a business process inventory.

A brief interview is conducted with process owner and process participants (SME’s). It provides the details needed to identify the process and add it to the process inventory. It fits the process into the value chain.