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Objectives of a process improvement and discovery workshop

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Fig. 1.3.1/1

As the enterprise culture begins to recognize business processes and process owners, there will be no shortage of candidate processes for implementation. You need to prioritize your business processes and select those processes for the initial investment of discovery and documentation. The Process Improvement and Discovery Workshop (PIDW) is an assessment tool that, in 2 – 3 days of time invested, can help determine whether the process has a valid business case and an ROI worth pursuing further. The PIDW aims to start preliminary discovery and document the initial business impact and determine technical feasibility to implement and deploy a process solution.

Identifying   
Understanding   
Assessing business impact   
Defining   
Preliminary analysis